Channel Enablement OS: The New Model for MSP Security
The old model of MSPs cobbling together point solutions is broken. Here's why the Channel Enablement OS is the future—and what it means for your business.

I've spent 27 years in this industry watching MSPs struggle with the same problem: how do you deliver enterprise-grade security without enterprise-grade complexity and cost?
The answer isn't more tools. It's a fundamentally different approach. That's why we built Fortress as a Channel Enablement OS.
The Old Model Is Broken
Traditional MSP security looks like this:
- Buy best-of-breed tools from multiple vendors
- Integrate them yourself (or pay someone to)
- Build processes around each tool
- Train staff on multiple platforms
- Manage multiple vendor relationships
- Hope everything works together
This worked when security meant antivirus and firewall. It doesn't work when you need EDR, email security, SIEM, vulnerability management, compliance, backup, and more.
What Is a Channel Enablement OS?
Think of it as the operating system for your security practice:
Unified Management Layer
One interface to manage everything:
- All security tools
- All clients
- All alerts and incidents
- All billing and reporting
Integrated Security Stack
Best-of-breed tools that work together natively:
- Data flows between tools automatically
- Alerts correlate across sources
- Policies apply consistently
- No integration tax
Business Enablement
Tools to actually run a profitable security practice:
- Service packaging and pricing
- Automated billing
- White-label reporting
- Client portals
AI Operations
Intelligence that multiplies your team:
- Automated investigation
- Intelligent response
- Continuous optimization
- Predictive insights
Why "Enablement" Matters
We chose the word "enablement" deliberately. The platform should enable you to:
- Enable protection: Deploy security faster and more consistently
- Enable growth: Add clients without adding complexity
- Enable profit: Deliver more value with less effort
- Enable expertise: Offer services you couldn't before
It's not about the technology—it's about what the technology enables you to achieve.
The Five Pillars
1. Marketplace
Curated security tools, pre-integrated and ready to deploy:
- Endpoint (SentinelOne, CrowdStrike, Defender)
- Email (Proofpoint, Perception Point, Hornet)
- Backup (Veeam, Datto)
- Identity (Okta, Duo)
- And more...
2. MerlinAI
Agentic AI that handles Tier 1-2 security operations:
- Alert triage and investigation
- Threat correlation
- Automated response
- Continuous learning
3. vCISO Suite
Everything you need to deliver strategic security services:
- Risk assessments
- Compliance management
- Policy library
- Executive reporting
4. TPRM
Third-party risk management for your clients:
- Vendor inventory
- Risk scoring
- Continuous monitoring
- Breach alerting
5. Business Operations
The business side of running a security practice:
- Multi-tenant management
- Usage-based billing
- Margin optimization
- Growth analytics
Who This Is For
The Channel Enablement OS is designed for:
- MSPs adding security to their offerings
- MSSPs looking to scale efficiently
- IT consultants productizing security services
- VARs transitioning to managed services
If you're serving SMB clients and want to deliver enterprise security without enterprise complexity, this is for you.
The Transformation
Partners who adopt the Channel Enablement model see:
- 40-60% reduction in security management overhead
- 2-3x improvement in security margins
- 50%+ faster client onboarding
- New revenue streams from vCISO and compliance
- Improved retention through stickier services
The Vision
My vision for Fortress is simple: every MSP should be able to deliver enterprise-grade security to their clients, profitably and sustainably.
The technology exists. The market demand exists. What's been missing is a platform purpose-built to enable the channel.
That's what we're building. That's the Channel Enablement OS.

WRITTEN BY
Scott M. JonaszHead of Americas, Fortress Cyber
Channel revenue architect with $1B+ in partner revenue across his career. Head of Americas at Fortress Cyber. Former executive at Insight and Ingram Micro, he leads go-to-market strategy and partner acceleration at Fortress.
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